Have you paid an invoice but it still shows as Unpaid in your client area? (It may take a little time)
If this happens open up a ticket with Billing, and provide the following:
1. Your PayPal email.
2. The PayPal Unique Transaction ID.
With this information, we will be able to look up your payment transaction and mark your invoice as paid.
Do you do refunds?
No, as this is a prepaid service (like a prepaid phone). You pay for your term ahead of time...
Do you offer an SLA?
We do not and here's why: Almost all hosting SLA agreements are a joke. Ever read the fine...
Instant Setup
Most of the time new server orders are setup instantly after the invoice has been marked as paid....
Are you a reseller?
No, we are not a reseller. We have root access to and manage our own servers and equipment.
How to apply a promo code
Occasionally, we will release special promo codes. All promo codes are different and unique; some...
