Do you do refunds?

No, as this is a prepaid service (like a prepaid phone).

You pay for your term ahead of time (example 1 month) and you get the server for that period. Once your period starts we can not refund the payment.

If you have any questions you can contact us before you place your order. We will be happy to assist you.

Note: account credit or bitcoin payments can not be turned back into cash or be refunded at any time.

Was this answer helpful?

 Print this Article

Also Read

Can I contact support 24/7?

Yes. You can contact support at any time by opening up a ticket in the client area.We monitor our...

Where are your data centers located?

The SecuredSpeed datacenters are strategically located in Los Angeles, California and Miami,...

Are you a reseller?

No, we are not a reseller. We have root access to and manage our own servers and equipment.

Android Mobile App

You can find the "SecuredSpeed VPS Manager" on the Android Market by searching for...

Instant Setup

Most of the time new server orders are setup instantly after the invoice has been marked as paid....