Articles

 Android Mobile App

You can find the "SecuredSpeed VPS Manager" on the Android Market by searching for...

 Are you a reseller?

No, we are not a reseller. We have root access to and manage our own servers and equipment.

 Can I contact support 24/7?

Yes. You can contact support at any time by opening up a ticket in the client area.We monitor our...

 Do you do refunds?

No, as this is a prepaid service (like a prepaid phone). You pay for your term ahead of time...

 Do you offer an SLA?

We do not and here's why: Almost all hosting SLA agreements are a joke. Ever read the fine...

 How to apply a promo code

Occasionally, we will release special promo codes. All promo codes are different and unique; some...

 How to cancel

If you no longer need a service you can use the "Request Cancellation" feature. If you do not...

 Instant Setup

Most of the time new server orders are setup instantly after the invoice has been marked as...

 Invoice not marked as paid

Have you paid an invoice but it still shows as Unpaid in your client area? (It may take a little...

 Where are your data centers located?

The SecuredSpeed datacenters are strategically located in Los Angeles, California and Miami,...

 Which forms of payment do you accept?

You can pay with PayPal, Bill Me Later, Debit Card, Credit Card, or Bitcoin.On the order form you...